You Move Me Partners with Avoca to Enhance Customer Experience with AI-Driven Call Handling



Mobio Technologies Inc.
 

Vancouver, B.C. – TheNewswire - May 9th, 2025 – Mobio Technologies Inc. (TSXV: MBO) (“Mobio” or the “Company”) is pleased to announce a strategic partnership between its flagship home services brand You Move Me (YouMoveMe.com) and Avoca, a provider of AI-powered call agents, with the goal to improve the customer experience and streamline communications.

Integration of Avoca’s intelligent voice agents will allow on-the-ground teams to focus on execution, enhancing responsiveness and laying the groundwork for scalable service delivery. This collaboration demonstrates Mobio’s commitment to integrating cutting-edge technology into its portfolio companies to deliver faster, more efficient, and personalized services.

Central to this initiative is the integration of Avoca’s platform with MoveRight (MoveRight.app), the proprietary CRM and operations platform developed by Karve IT, in which You Move Me holds a strategic 39.2% ownership stake. MoveRight is a comprehensive, cloud-based solution designed specifically for the moving industry, offering features such as dynamic reporting, automated multichannel customer communications, and an intuitive dispatch system. This integration enables real-time communication between customers, field teams, and operations—ensuring that tasks are routed intelligently and services are delivered with speed and accuracy.

“Avoca stood out from the many AI tools we evaluated,” said Prabh Heer, VP of Operations at Mobio Technologies Inc. and CEO of Karve IT. “We understand that there is an increasing number of AI solutions and a variety of use cases in all aspects of our operations. With that in mind, it was important for us to choose a long-term partner with a proven track record. What set Avoca apart was their flexibility to hit the ground running and innovate alongside us. With You Move Me being a tech-first franchisor in the moving industry, it provides Avoca the opportunity to grow with us as well as help us in our efforts to be a more efficient and well-regarded moving company in North America. Through consistent testing and strategy execution, we are confident that the partnership between You Move Me and Avoca will provide value and support each other’s businesses as they grow.”

Jeff Sims, Managing Director of You Move Me, emphasized the impact on the customer journey: “At You Move Me, innovation is what sets us apart in our efforts to make every move the best move ever for our customers and teammates—it's at the heart of how we serve our customers. Our partnership with Avoca in advancing AI technology represents a step forward in redefining the moving experience. From smarter scheduling to real-time updates and predictive service personalization, this collaboration allows us to deliver faster, friendlier, and more seamless moves than before. We're proud to lead the way in using technology to make moving easier—and more enjoyable—for our customers and teams.”

Vladislav Pasko, Chief Financial Officer at Mobio Technologies, expressed his enthusiasm for the partnership, emphasizing how Avoca’s integration with MoveRight will drive operational efficiencies and create opportunities for future AI advancements across Mobio’s portfolio of brands. “I am very excited for the You Move Me brand to take the lead in driving technological change within the moving industry with this new partnership. I believe that Avoca’s unwavering determination to innovate and their ability to build an integration with our CRM system MoveRight will create efficiency improvements throughout the whole organization and will build a pathway of AI use cases for the future development of Mobio brands.”

The partnership between You Move Me, Avoca, and Karve reflects a broader strategy to transform service businesses by embedding intelligence at every touchpoint—from the first phone call to the final handshake. As the pilot progresses, Mobio anticipates further integration of AI solutions into its growing portfolio of home service brands, driving innovation and delivering consistent, valuable experiences at scale.

About You Move Me

You Move Me (YouMoveMe.com), legally known as Tracksuit Movers Inc., is revolutionizing the local and long-distance moving industry. We aim to be more than just a moving company — we’re your moving partner, dedicated to making your moving day stress-free, and maybe even fun. With locations across North America, our mission is to move people, not just their boxes, and ensure they have the #BestMoveEver. You Move Me is part of the Mobio Brands portfolio.

About Mobio Technologies Inc.

Mobio Technologies Inc. (MobioBrands.com), a TSX Venture Exchange-listed company (TSXV: MBO), is actively assembling a leading portfolio of home service brands, united by a dedication to quality, integrity, and exceptional customer experiences. As a public company, Mobio is strategically investing in both the home services and technology sectors, with the goal of providing homeowners with a comprehensive network of trusted providers for every aspect of home care and improvement.

 

For additional information, please contact:

 

Laurie Baggio, CEO

Tel: 604-805-7498

Email: Investors@MobioBrands.com

 

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